House of Baby - The baby superstore - pushchairs, car seats, high chairs and more...
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About this 'Help & Advice' page:

The links provided within this page provides generic information regarding making purchases within the House of Baby website, including payments, delivery, cancellations and returns procedures, that is also detailed within the terms and conditions (Info) page that must be agreed when making purchases from us online.

If you need assistance of a more personal nature, or additional resources of information pertaining to products you have purchased from us, then please visit our customer support and service pages.

Discount Coupon Exclusions

House of Baby's Discount Coupons and how to use therm within our site

Price Match Policy

Please see here for our price match policies

Payment & Order Acceptance

Brief details about the payments and order acceptance with us at the House of Baby.

Security & Payments

Security of payments - what we do to ensure that your details are 100% safe with us.

Delivery Schedule

How is your order processed with us at the House of Baby.

Shipping & Handling

Shipping and Handling - how do we get it to you in one piece.

Back Orders

What if we do not have all of the items straight away?

Cancellations, Refunds & Exchanges

Details on how to conduct a cancellation, when you will get a refund and how to request an exchange.

Returns Procedure

How do you get an item back to us for return.

Prices, Taxes & Financials

Details on our prices, taxes that apply and other financial elements.

Privacy Policy

We take your privacy seriously and have a stated 'Privacy Policy' for your reassurance.

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Rockers & Cradles